FAQs
SHIPPING
Our processing time is currently 7 business days. When your order is complete you will receive an email with your tracking number. Once your order has been marked shipped it's with either UPS or USPS.
Please refer to the announcement at the top of our website for updated processing time in mind when purchasing.
All US orders over $200 ship free. All other orders, shipping fees are calculated at checkout.
Normal shipping speed is 3-5 business days. Third-party shipping companies usually take an additional 4-7 days for orders to arrive. Please bear in mind when ordering.
RETURNS
Due to the nature of these handmade and personalized products, we do not accept cancellations or returns. Please double check our processing times & make sure your order details are correct before purchasing
We're so sorry to hear that! We take careful consideration when packing our orders, but this can occasionally happen during transit. Please contact us so that we can resolve the issue. Include a photo and description of the damage. Keep the original packaging!
ORDERS
Absolutely. We'd love to help you with a custom order. Please contact us with more details!Please refer to the announcement at the top of our website for updated processing time in mind when purchasing.
